TecONE Skillhub Nigeria – Terms and Conditions

1. Acceptance of Terms

By using the TecONE Skillhub Nigeria online learning platform (“Platform”), you agree to comply with these Terms and Conditions, our Privacy Policy, and any related guidelines. If you do not agree, please discontinue use of the Platform.

2. Eligibility

You must be at least 16 years old to use TecONE Skillhub Nigeria.
If you are under 18, parental or guardian consent is required.
You agree that all registration information provided is accurate and up to date.

3. User Accounts

You are responsible for keeping your login details private.
Accounts are for individual use only and must not be shared.
TecONE Skillhub Nigeria may suspend or terminate accounts in cases of misuse.

4. Courses & Access

Upon enrollment, you are granted a personal, non-transferable license to access the course content.
Materials are for learning purposes only and may not be copied, distributed, or sold.
Access duration varies depending on the course type.

5. Payments & Refunds

All payments must be completed before accessing courses.
Prices are subject to change.
Refunds (if offered) will follow TecONE Skillhub Nigeria’s Refund Policy. Courses already accessed may not qualify for refunds.

6. Intellectual Property

All content, videos, designs, and branding belong to TecONE Skillhub Nigeria or its instructors.
Unauthorized use, reproduction, or resale of content is prohibited.

7. User Responsibilities

You agree not to:

Post offensive, harmful, or unlawful content.
Disrupt the platform or interfere with other learners’ experience.
Violate intellectual property rights of TecONE Skillhub Nigeria, instructors, or others.

Violations may lead to suspension or permanent account removal.

8. Instructor Policy

Instructors retain ownership of their content but grant TecONE Skillhub Nigeria the right to host, market, and distribute it.
All instructor content must be original and lawful.

9. Disclaimers

Courses are provided “as-is” for educational purposes only.
TecONE Skillhub Nigeria does not guarantee employment, career advancement, or business success.
We are not responsible for internet issues, device limitations, or external disruptions.

10. Limitation of Liability

TecONE Skillhub Nigeria shall not be liable for indirect, incidental, or consequential damages.
Maximum liability is limited to the course fee paid by the user.

11. Termination

TecONE Skillhub Nigeria may suspend or terminate accounts that violate these Terms.
Users may request account termination by contacting support.

12. Privacy

Personal data will be collected and processed in accordance with the TecONE Skillhub Nigeria Privacy Policy.

13. Amendments

We may revise these Terms at any time. Continued use of the Platform indicates acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of Nigeria. Any disputes will be settled in the courts of Nigeria.

TecONE Skillhub Nigeria – Student Code of Conduct

At TecONE Skillhub Nigeria, we want you to have the best learning experience. To keep things safe and respectful, please follow these simple rules:

✅ Be respectful – Treat instructors and fellow learners with courtesy.
✅ Use your own account – Do not share your login with others.
✅ Keep it clean – No offensive, illegal, or harmful content.
✅ Respect ownership – Don’t copy, resell, or share course materials.
✅ Stay professional – Use GracePikin for learning, not for spam or disruptions.

Breaking these rules may result in suspension or removal from the platform.

TecONE Skillhub Nigeria – Refund Policy

At TecONE Skillhub Nigeria, we are committed to providing quality online learning experiences. However, we understand that sometimes things may not go as planned. This Refund Policy explains when refunds may be issued.

1. General Policy

All payments for courses, training, or subscriptions are final unless otherwise stated.
Refund requests must be submitted to help@tecone.ng within the applicable timeframe.

2. Eligibility for Refunds

Refunds may be granted under the following conditions:

Duplicate Payment: If you are accidentally charged more than once for the same course.
Technical Issues: If you are unable to access a course due to verified technical errors on TecONE Skillhub Nigeria’s side and our support team is unable to resolve the issue.
Course Not Delivered: If a paid course is canceled or withdrawn by TecONE Skillhub Nigeria.

3. Non-Refundable Cases

Change of mind after purchase.
Courses already accessed, downloaded, or where significant progress has been made.
Failure to meet course requirements (e.g., internet access, devices).
Promotional/discounted courses marked as non-refundable.

4. Refund Process

Approved refunds will be processed within 7–14 business days using the original payment method.
Transaction or bank charges may be deducted where applicable.

5. Contact

For refund-related inquiries, please contact us at:
📧 help@tecone.ng

TecONE Skillhub Nigeria – Privacy Policy

Your privacy is important to us. This Privacy Policy explains how TecONE Skillhub Nigeria collects, uses, and protects your personal information.

1. Information We Collect

We may collect the following information:

Personal details: name, email, phone number, billing address.
Account information: username, password, preferences.
Payment information: processed securely by third-party payment providers (we do not store credit card details).
Learning data: courses enrolled, progress, activity logs.

2. How We Use Your Information

We use your information to:

Provide and manage your learning experience.
Process payments and issue receipts.
Communicate updates, promotions, or important notifications.
Improve courses and website functionality.
Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal data. Information may be shared with:

Instructors (to track learner progress).
Payment processors (for secure transactions).
Service providers (for hosting, analytics, and technical support).
Authorities (if required by law).

4. Data Protection & Security

We use secure servers and encryption to protect your data.
Access to personal data is limited to authorized personnel only.
While we take reasonable steps, we cannot guarantee 100% security of data transmitted online.

5. Cookies & Tracking

GracePikin uses cookies to enhance user experience and improve website functionality.
You may disable cookies in your browser settings, though some features may not work properly.

6. User Rights

You have the right to:

Request access to your personal data.
Request corrections or updates to your information.
Request deletion of your account and personal data (subject to legal requirements).
Opt out of marketing communications.

7. Children’s Privacy

Our platform is not intended for children under 16. If we discover we have collected information from minors without consent, we will delete it.

8. Changes to Policy

TecONE Skillhub Nigeria may update this Privacy Policy from time to time. Users will be notified of significant changes

TecONE Skillhub Nigeria – Disclaimer

The information, courses, and training provided on TecONE Skillhub NigeriaacePikin are for educational purposes only. By using our platform, you acknowledge and agree to the following:

1. No Professional Advice

TecONE Skillhub Nigeria courses are designed to share knowledge and skills but should not be considered as financial, legal, medical, or professional advice.
Always seek independent professional guidance before making business, financial, health, or legal decisions.

2. No Guarantees

TecONE Skillhub Nigeria does not guarantee that completing a course will result in employment, career advancement, or financial gain.
Outcomes vary depending on personal effort, market conditions, and external factors beyond our control.

3. Accuracy of Information

While we strive to provide accurate and up-to-date content, we make no warranties that all information is free from errors, omissions, or outdated material.
TecONE Skillhub Nigeria is not liable for any losses resulting from reliance on course materials or website content.

4. Third-Party Links & Services

TecONE Skillhub Nigeria may contain links to external websites or services. We are not responsible for their content, accuracy, or policies.
Accessing third-party resources is at your own risk.

5. Technology & Access

TecONE Skillhub Nigeria is not responsible for technical issues, internet outages, or compatibility problems with your device.
You are responsible for ensuring you have the necessary equipment and internet access to use our services.

6. Limitation of Liability

To the maximum extent permitted by law, TecONE Skillhub Nigeria, its instructors, and affiliates will not be held liable for direct, indirect, or incidental damages resulting from your use of our courses, services, or website.

7. Use at Your Own Risk

By enrolling in a course or using our website, you acknowledge that you do so voluntarily and at your own risk.